Privacy Policy

This website is operated and wholly-owned by The Company.

Digital Adventures Ltd is a wholly-owned subsidiary of Quantum International Holdings Ltd. (“The Group”) registered in England with the company number 9435188.

The Company respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy (together with our Terms & Conditions) sets out the basis on which any personal data you provide to us will be processed.

For the purposes of the EU General Data Protection Regulation (2016), Digital Adventures Ltd. is the registered data controller with the Information Commissioner’s Office (ICO); our registration number is ZA162534.

SECTION 2: INFORMATION WE COLLECT ABOUT YOU

Personal Data

As permitted by applicable law, we may collect, use, store and transfer different kinds of Personal Data about you when you use our services. We have grouped these into the following categories of Personal Data:

• Identity Data such as first name, last name, Social Media profile, username,
• Contact Data such as billing addresses, email addresses and telephone numbers,
• Transaction Data such as details regarding offers you have signed up to or services that you have subscribed to in relation to this Website,
• Technical Data such as your Device IDs, your login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website,
• Usage Data such as information about how you use our Website, products and services, and
• Marketing and Communications Data such as your preferences in receiving marketing from us and our third-parties.

We do not require any special categories of personal data about you (e.g. religion, race, ethnic origin, politics, genetics, health, sexual orientation). Please do not provide this type of personal data to us.

Non-Personal Data

We also collect, use and share Aggregated Data such as statistical or demographic data which does not directly or indirectly reveal your identity. We use aggregate data for analysing our website usage, for example, to calculate the percentage of users accessing a specific feature on our website.

SECTION 3: HOW YOUR DATA IS COLLECTED

Directly

You may give us your identity, contact, financial, profile data, and marketing and communications data by filling in a form or corresponding with us by post, phone, e-mail or otherwise. This includes Personal data you provide when you:

• Create an account on our Website,
• Choose your marketing preferences for email, SMS, Post and Push notifications,
• Change your preferences at our preference centre,
• Raise a ticket on the HelpDesk,
• Give us feedback,
• Speak with or email Support,
• Request information be sent to you.

Indirectly

We may collect your transaction data, technical data and usage data when you interact with our Website.

We collect this Personal and Non-Personal Data by using cookies, server logs and other similar technologies.

We may receive this data from various third-parties such as analytics providers or advertising networks.

For more information regarding our use of Tracking Technologies, please refer to Section 10: Cookies and Similar Technologies below.

SECTION 4: HOW WE USE YOUR DATA

We will only use your Personal Data where permitted by law. The law on data protection sets out several different reasons for which a company may collect and process your personal data, including:

• Consent,
• Performance of a Contract,
• Legal Obligation, and
• Legitimate Interest.

If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

In the table below, we have described (i) in what context your personal data was collected, i.e., what activity you were involved in when we collected or used your personal data; (ii) the types of personal data that we hold about you; (iii) how and why we use your personal data; and (iv) what our legal basis is for using your personal data.

SECTION 5: DISCLOSURE OF YOUR DATA

We require all parties who process your data to respect the security of your personal data and to treat it in accordance with the law.

Internal Parties

Employees of The Company and The Group will process your data when you need to speak to the customer service team or our Data Protection Officer. Access to your Personal Data will be controlled and only granted where necessary to provide our services to you and/or allow us to perform any necessary or legitimate functions.

Other companies within The Group will process your data. Access to your Personal Data from companies within The Group will be controlled and only granted where necessary to provide our services to you and/or allow us to perform any necessary or legitimate functions.

External Parties

Service providers who process your Personal Data on our behalf to support our business and help provide our services to you.

Fraud prevention and identity verification services where we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of The Company, our customers or others.

Professional advisers such as lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, financial, auditing, and accounting services to us so we can operate our business.

Third-parties where you have expressly consented to the disclosure of your Personal Data.

Law enforcement agencies, courts, supervisory authorities, regulatory bodies and related third-parties, to the extent that we are permitted or required to do so by law, or in order to comply with our legal and regulatory obligations, or in the interests of national security, or to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity.

From time-to-time, we may run contests, special offers, or other events or activities with a third-party sponsor. If you provide information to the third-party, you give them permission to use it for the purpose of that promotion. We cannot control the use of your Personal Data after you have submitted it to the third-party. If you do not want your information to be processed by the third-party, you can choose not to participate in the promotion.

Parties we do not transfer your data to

Our Website contains links to third-party websites. You will click on these to complete offers and take part in promotions. Please note, if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.

We do not transfer your data to these third-parties but to improve your user experience, when you click on a third-party offer and are transferred to the third-party website, we may have access to anonymised Transaction data related to your activity on the third-party website.

SECTION 6: HOW LONG YOUR DATA IS KEPT

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances, we may anonymise your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

SECTION 7: YOUR DATA SUBJECT RIGHTS

How to make a request

If you would like to exercise any of the data subject access rights in the table above, please send an email to contact us. We will respond to your request without undue delay and no later than one month.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can make a complaint to the relevant Supervisory Authority. In the UK, this is the Information Commissioner’s Office (ICO). You can contact the ICO through their website, www.ico.org.uk.

SECTION 8: MARKETING

Marketing messages

We may send you marketing communications and promotional offers if you have opted in to receive these. This may include information about goods and services that we feel may be of interest to you. You may withdraw your consent to receive marketing messages at any time by following the unsubscribe link at the bottom of any marketing message sent to you or by contacting us.

SECTION 9: CHANGES TO THIS POLICY

Changes to this policy

We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed policy on the Website.

SECTION 10: COOKIES AND SIMILAR TECHNOLOGIES

Cookie policy

Our Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

SECTION 11: CONTACT US

Contact information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us.